Recovery-oriented, Empathic Services Proactively Empowering Consumers in Treatment

 provides access to clinically appropriate services for indigent and uninsured Rhode Islanders with acute substance use, psychiatric and co-occurring issues.

 features:

• “No wrong door” access to care
• A single intake system with multiple points of entry available 24/7
• Screening protocol to ensure appropriate consumer placements
• Real-time information on service availability
• Recovery-oriented, consumer-centric system of care
• Grounded in evidenced-based and promising practices
• Engagement of existing providers, family members and significant others in discharge planning, which begins at admission
• Access to alternative levels of care
• Linkages to community-based services for follow-up care
• Peer mentors to encourage and empower consumers in their recovery
• Access to integrated primary and behavioral healthcare service

 benefits:

• Reduced lengths of stay for psychiatric inpatient and detox admission
• Reduced re-admission rates for psychiatric inpatient and detox
• Decreased wait time in emergency rooms
• Increased referrals and linkages to community-based services
• Increased consumer follow-up to community-based services
• Successful completion of treatment with good treatment outcomes

 is a partnership of The Providence Center, Charter Care Health Partners and Phoenix House