Emergency Services Department

Emergency Services Department

The Emergency Services Department works to ensure the safety of clients and the community by providing expedited access to behavioral health crisis services. Crisis services are available to people of all ages.  

24-Hour Behavioral Health Emergency Line:

Providence Center crisis clinicians provide 24/7 telephone assistance for adults and children in crisis. Providence Center clinicians will triage the situation and recommend options for treatment. 

Crisis Evaluations

Monday through Friday from  8 a.m. - 4:30 p.m. Providence Center clinician will respond to the crisis to evaluate children or adults for safety and will facilitate treatment at the appropriate level of care. Outside of normal business hours, assessments are possible on a limited basis for people in the Providence area. A referral can be made by calling the 24-hour emergency line listed below. The clinician answering will dispatch for an in-person assessment if that resource is available and indicated.

Call (401) 274-7111

Children’s Emergency Services

When a child is experiencing a crisis, it is critical to respond to the situation immediately. The Providence Center (TPC) offers a response whether at home, in school or in the community. The Providence Center also offers specialized emergency services for children and teens 24 hours a day, 7 days a week. 

A Providence Center clinician will respond to the crisis within hours of a call, during business hours, 8:00 a.m.-4:30 p.m., to evaluate the child and recommend options for treatment. The Providence Center’s 24/7 Emergency Services line, (401) 274-7111, will connect you with a clinician to assist with immediate treatment recommendations outside of business hours, including in person availability exclusive to the City of Providence.

Post-evaluation, a case manager, as a part of the Children’s Emergency Services team, will be able to coordinate and assist with any barriers to ongoing treatment recommendations, or contributing factors that may result in repeat crisis. 

Of note, The Providence Center is able to assist, regardless of status of insurance, ability to pay and status of involvement with TPC. The child does not have to be a client of TPC to receive emergency services.